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Most Viewed Questions
CAN I CANCEL OR MODIFY MY ORDER BEFORE IT SHIPS?Unfortunately, we are unable to make changes (including cancellations) to orders after they have been submitted. An item may be canceled. If you would like to cancel an ordered item, please email firstname.lastname@example.org
WHAT IS COMPLETEATTIRE’S RETURN POLICY?For merchandise returned within 15 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. Click here to learn more about making a return or exchange.
IF I MAIL A RETURN, WHEN WILL I BE REFUNDED?Most returns will process in approximately 1-2 weeks, depending on your method of return. Additional delays may occur. A refund will then be credited back to your original method of payment and will post approximately 1-3 business days after the processing date. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.
WHAT IS THE COST TO RETURN OR EXCHANGE AN ITEM?A shipping charge will be deducted from your refund unless you are processing an exchange. Please allow approximately 1-2 weeks for processing. Additional delays may occur. You will receive an email notification when your return has been processed. For information on exchanges and associated costs, please click here.